EngineWise Customer Service

Pratt & Whitney’s EngineWise® services combine our technical expertise with your fleet experience to develop the best solutions together. We go beyond the typical customer relationship to provide tools with the next level of information, training, and quicker resolutions. Our expansive, global network consists of field service representatives located close to our customers, and includes our dedicated facilities specializing in OEM quality engine overhaul and part repair to support our Pratt & Whitney & IAE programs.

We’re available 24/7/365 to respond to your engine related questions & issues. A dedicated account manager will work with you to determine the best course of action to quickly get your engines back in service.