OTRS Group

OTRS helps businesses provide better service to customers – whether these are internal teams working together or external customers who need support of some type. With OTRS software solutions, businesses are able to:

• Track requests, tickets, equipment, assets and customers.
• Automate business workflows.
• Improve communication with customers and between teams.
• Add structure to tasks and requests.
• Facilitate remote working within teams.
• Incorporate templates and custom data into workflows and communication.
• Report on KPIs.

Learn more about how OTRS can help your business provide better, faster, more efficient service at www.OTRS.com.